Review text lost after posting comment

Report crashes, error messages, bugs here. Please copy and paste error messages as accurate as possible so we can correct the problem quickly, thank you!

Also now added: Any basic website/forum inquiries.

Moderators: justTripn, Elessar, dark_rain

User avatar
Jamieson
Lieutenant
Lieutenant
Posts: 56
Joined: Tue Aug 21, 2012 5:06 pm
Show On Map: No
Location: Ontario, Canada
Contact:

Review text lost after posting comment

Postby Jamieson » Fri Sep 07, 2012 3:22 pm

Hello all,

I seem to be having a problem leaving reviews for stories. I've attempted to leave a review on my own story (as a thanks to those who have reviewed) as well as reviewing others' stories, but each time I type in the comment and hit the "Add Comment" button, all that appears in the comments section is a box with my name at the top, a dividing line underneath, and nothing in the comments section below. It's as if the site acknowledges that I submitted something, but the actual message is lost in transmission.

I'd love to be able to leave some reviews for the excellent stories I've been reading here on the site lately, but it seems like the interwebz has foiled those plans for the moment. If someone could help me sort it out, I'd be very appreciative.

Jamieson

Distracted
Site Donor
Posts: 5036
Joined: Fri Dec 22, 2006 1:19 am
Show On Map: No
Location: Lafayette, LA

Re: Review text lost after posting comment

Postby Distracted » Fri Sep 07, 2012 7:54 pm

Tech says you can try to use another browser. Firefox works better on this site. Or he says you can "clear your cache". I'm not sure what that means, but if you don't know either I can find out for you. 8)
Image sig by chrisis1033

User avatar
panyasan
Commodore
Commodore
Posts: 2435
Joined: Wed May 02, 2007 12:14 pm
Location: Farel moon, Dosa system

Re: Review text lost after posting comment

Postby panyasan » Fri Sep 07, 2012 8:16 pm

I think tech means to clear your history and cookies in your configuration panel.
Love is a verb.

Chapter 17 of Word of Ice is up!

https://www.fanfiction.net/s/8522099/17/World-of-Ice

The Naked Truth and other necessities of life

https://www.fanfiction.net/s/12056258/1 ... es-of-life

Distracted
Site Donor
Posts: 5036
Joined: Fri Dec 22, 2006 1:19 am
Show On Map: No
Location: Lafayette, LA

Re: Review text lost after posting comment

Postby Distracted » Fri Sep 07, 2012 9:50 pm

:vulcan:

And exactly how would a person go about doing that?
Image sig by chrisis1033

User avatar
panyasan
Commodore
Commodore
Posts: 2435
Joined: Wed May 02, 2007 12:14 pm
Location: Farel moon, Dosa system

Re: Review text lost after posting comment

Postby panyasan » Fri Sep 07, 2012 10:38 pm

Okay, I just found out it isn't your configuration panel, it's...

go to configurations - with Chrome that's an icon in the form of a tool in the right corner of your screen)

then go to history - There you see "Delete all your browser information" (at least that what it says in my own language - but you get the point).

If you click on this you can choose for "Empty cache-memory".....

I hope this helps!
Love is a verb.

Chapter 17 of Word of Ice is up!

https://www.fanfiction.net/s/8522099/17/World-of-Ice

The Naked Truth and other necessities of life

https://www.fanfiction.net/s/12056258/1 ... es-of-life

User avatar
Jamieson
Lieutenant
Lieutenant
Posts: 56
Joined: Tue Aug 21, 2012 5:06 pm
Show On Map: No
Location: Ontario, Canada
Contact:

Re: Review text lost after posting comment

Postby Jamieson » Fri Sep 07, 2012 11:26 pm

Great, thanks guys! I'll try clearing the history, and if that doesn't work I'll dust off Firefox and give that a whirl :)

Kotik

Re: Review text lost after posting comment

Postby Kotik » Sat Sep 08, 2012 8:46 am

Distracted wrote::vulcan:

And exactly how would a person go about doing that?


Each browser has an according option in the preferences. In Firefox you'll find it on the "network" tab of the advanced options. It is however an not a likely solution for the problem at hand. The fact that Jamieson is experiencing problems most likely means that she's using Internet Exploder 9. The people over at DE use the same tinyMCE control for their comments and it doesn't work for them either. Using Firefox or Chrome should solve the problem easily.

User avatar
Jamieson
Lieutenant
Lieutenant
Posts: 56
Joined: Tue Aug 21, 2012 5:06 pm
Show On Map: No
Location: Ontario, Canada
Contact:

Re: Review text lost after posting comment

Postby Jamieson » Mon Sep 10, 2012 9:09 pm

Yep, Jamieson is definitely using IE! What can I say, I'm old-school =p

My work laptop has Firefox though, so I'll eventually get around to checking to see if I can comment using that. I'll see if I can remember to try it tomorrow.

User avatar
Jamieson
Lieutenant
Lieutenant
Posts: 56
Joined: Tue Aug 21, 2012 5:06 pm
Show On Map: No
Location: Ontario, Canada
Contact:

Re: Review text lost after posting comment

Postby Jamieson » Thu Sep 13, 2012 7:49 pm

Finally remembered to try leaving a review from Firefox, and it worked! Good old IE-fail...and yet I still can't seem to break away from using it =p Thanks for the suggestions!


Return to “Bug Reports and Inquiries”

Who is online

Users browsing this forum: No registered users and 3 guests